By Admin on 10th Jan,2024
Location : Bangalore/Hyderabad/Chennai (Hybrid Model)
Notice Period:Immediate/ Max. within 20 days.
Job Requirement-1
The Secure Web Gateway Team will be responsible for the following support functions:
· Forcepoint Agent Deployment (Windows/MAC)
· Perform User Acceptance Testing (UAT) for new agent.
· Forcepoint Cloud Console Access user management
· Troubleshoot Forcepoint agent related issues.
· Create/Modify/Delete policy as per customer requirement.
· Troubleshoot URL access for user against policies implemented in Secure Web Gateway.
· Troubleshoot Forcepoint agent related issues.
· Manage/Monitor/Troubleshoot Forcepoint Directory Sync.
· Forcepoint Directory Sync Config Back-up
· Add Policy exception & By-pass as part of troubleshooting.
· Vendor Management
· Add proxy exception entries in Web security gateway for direct access.
· Configure alerts and policies to observe policy violations.
· Create and maintain a list for blacklisting URL Whitelisting accordingly.
· Revalidation of existing policy according to requirement.
· Create Custom categories for Whitelisting/Blacklisting
· Re-categorize URL based on business requirement.
· Operational and accounts issue management.
· Review the risks on an ongoing basis and update the risk management plan.
· Web Security Gateway administration and policy management.
· Analysis and review of new requirements, for feasibility and implementation.
· Analyze and Distribute reports.
· Forcepoint console access user ID revalidation
· Monitor Dashboard alerts and raise tickets when below threshold exceeds for investigation.
Skillsets
The Support Service Analyst will require the following skill sets.
· Knowledge of Web Security support system
· Knowledge of Web filtering support and Forcepoint product.
· Knowledge of Clients FP Cloud Agent System
· Knowledge of Change management system
· Knowledge of Problem management system
Tools
· Forcepoint Cloud Console
· Directory Sync Services
· ServiceNow Ticketing system
· IEM/BigFix Remote Control
Job Requirement-1
Required Professional and Technical Expertise: –
- Minimum of 5-10 years experience in the security space with a good understanding of the security threat landscape and 5 years in Secure Web gateway.
- Hands-on experience in Secure Web gateway and Network security
- Experience in dealing with Advance Persistence threats.
- Experience in vulnerabilities and exploitation, network and host security, NGFW, SASE/SSE, sandbox security, 0-day threats, APTs.
- Knowledge of OS concepts, protocols like TCP/IP, SSL/TLS, DNS, HTTPs, SNMP, SMTP, etc.
- Familiarity with Symantec, Zscalar, Forcepoint’s SWG, DLP, Data Security System Administration
- Perform and review daily, weekly, and monthly audit reports.
- Liaison with business areas and other technical support areas.
- Provide customer support by preparing ad hoc reports and giving presentations.
- Monitors the environment for adherence to security standards.
- Must be available 24 x7
Personal Skills:
- Strong written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple concurrent project deliverables and the ability to work as a global team.
- Ability to work on own initiatives.
- Strong analytical skills and problem-solving skills.
- Must be an excellent team player with the ability to work independently in a fast-paced environment.
- Self-starter , detailed oriented and ability to multi task.
- Excellent Communication skills required.
- Good written skills are required.
Education:-
- CISSP Certification and AWS, GCP, Azure cloud certifications a Plus
- Bachelors or Masters Degree Preferred