Web Security Gateway/Secure web gateway(SWG)-Forcepoint

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By Admin on 10th Jan,2024

Location : Bangalore/Hyderabad/Chennai (Hybrid Model)

Notice Period:Immediate/ Max. within 20 days.

Job Requirement-1

The Secure Web Gateway Team will be responsible for the following support functions:
· Forcepoint Agent Deployment (Windows/MAC)
· Perform User Acceptance Testing (UAT) for new agent.
· Forcepoint Cloud Console Access user management
· Troubleshoot Forcepoint agent related issues.
· Create/Modify/Delete policy as per customer requirement.
· Troubleshoot URL access for user against policies implemented in Secure Web Gateway.
· Troubleshoot Forcepoint agent related issues.
· Manage/Monitor/Troubleshoot Forcepoint Directory Sync.
· Forcepoint Directory Sync Config Back-up
· Add Policy exception & By-pass as part of troubleshooting.

· Vendor Management
· Add proxy exception entries in Web security gateway for direct access.
· Configure alerts and policies to observe policy violations.
· Create and maintain a list for blacklisting URL Whitelisting accordingly.
· Revalidation of existing policy according to requirement.
· Create Custom categories for Whitelisting/Blacklisting
· Re-categorize URL based on business requirement.
· Operational and accounts issue management.
· Review the risks on an ongoing basis and update the risk management plan.
· Web Security Gateway administration and policy management.
· Analysis and review of new requirements, for feasibility and implementation.
· Analyze and Distribute reports.
· Forcepoint console access user ID revalidation
· Monitor Dashboard alerts and raise tickets when below threshold exceeds for investigation.


The Support Service Analyst will require the following skill sets.
· Knowledge of Web Security support system
· Knowledge of Web filtering support and Forcepoint product.
· Knowledge of Clients FP Cloud Agent System
· Knowledge of Change management system
· Knowledge of Problem management system


· Forcepoint Cloud Console
· Directory Sync Services
· ServiceNow Ticketing system
· IEM/BigFix Remote Control

Job Requirement-1

Required Professional and Technical Expertise: –

  • Minimum of 5-10 years experience in the security space with a good understanding of the security threat landscape and 5 years in Secure Web gateway.
  • Hands-on experience in Secure Web gateway and Network security
  • Experience in dealing with Advance Persistence threats.
  • Experience in vulnerabilities and exploitation, network and host security, NGFW, SASE/SSE, sandbox security, 0-day threats, APTs.
  • Knowledge of OS concepts, protocols like TCP/IP, SSL/TLS, DNS, HTTPs, SNMP, SMTP, etc.
  • Familiarity with Symantec, Zscalar, Forcepoint’s SWG, DLP, Data Security System Administration
  • Perform and review daily, weekly, and monthly audit reports.
  • Liaison with business areas and other technical support areas.
  • Provide customer support by preparing ad hoc reports and giving presentations.
  • Monitors the environment for adherence to security standards.
  • Must be available 24 x7
Personal Skills:
  • Strong written and verbal communication skills.
  • Strong organizational skills with the ability to manage multiple concurrent project deliverables and the ability to work as a global team.
  • Ability to work on own initiatives.
  • Strong analytical skills and problem-solving skills.
  • Must be an excellent team player with the ability to work independently in a fast-paced environment.
  • Self-starter , detailed oriented and ability to multi task.
  • Excellent Communication skills required.
  • Good written skills are required.
  • CISSP Certification and AWS, GCP, Azure cloud certifications a Plus
  • Bachelors or Masters Degree Preferred

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