Location: Bengaluru/Chennai
Experience: 8+ Years
Shifts : US shifts (Rotational Shifts)
Work Mode: Hybrid( 2 to 3 days office)
Roles & Responsibilities :
- 9 to 14 Years of Experience in Mainframe Datacom Administration
- Installing, configuring, and upgrading Datacom and Datacom-related software, including applying PTFs, following Change Management
- Tuning Datacom system parameters affecting the performance of DBDC regions and subsystems, with input from the Kyndryl Performance and Capacity Team
- Reviewing and analyzing all HIPER and High Priority fixes related to all software supported by the group and notifying appropriate management if applicable to the Kaiser Permanente environment
- Managing Datacom subsystem availability
- Performing quarterly security health checks
- Responding to security vulnerability alerts
- Maintaining license keys, as required, for any Datacom-related software in accordance with Asset Services
- Participating in Disaster Recovery activities
- Taking actions necessary, as defined by the Incident Management process, to address and resolve any incidents, problems, defects, ABENDS, or other Datacom issues
- Performing Problem determination using available monitoring software
- Referring problems determined to be the result of application code to the appropriate Kaiser team (application or DBA) to coordinate remediation activities
Preferred Skills and Experience :
- Bachelor’s degree in computer science or a related field
- Engaging Level 3 Support or appropriate software vendors, as needed, to debug system Dumps
- Evaluating and requesting storage from the Kyndryl Storage team in support of software Upgrades.
- Notifying other KP or Kyndryl Support teams of any planned Datacom Changes that may affect their environment
- Experience in problem debugging and Vendor specific PMR ticketing procedure