Call Center Executive (Voice process)

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By Admin on 7th May,2024
Location- Kolkata
Experience- Fresher or 6 months
Required Skills
  • Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions. 
  • Prior digital/call center experience preferred. 
  • Excellent Communication   
  • Must possess excellent written and oral communication, listening, and comprehension skills.  
  • Typing Speed 30 WPM with 94% accuracy
  • willingness to work night shifts.
  • Stellar customer service skills and the ability to de-escalate customer frustration. 
  • Superior problem-solving skills and the ability to work independently and objectively.   
  • Dedication to the customer experience with the ability to build and maintain strong relationships.  

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